699 bet Privacy Policy — How We Protect Your Personal Data

699 bet collects personal data from you in several ways: directly when you register and use your account, automatically as you interact with our platform, and from third parties such as payment processors and identity verification providers. The categories of personal data we collect are detailed below.

1.1 Account Registration Data

When you create a 699 bet account, we collect the following information, which is mandatory for account creation and ongoing use of the platform:

• Full legal name as it appears on your government-issued identification
• Date of birth (used to verify that you meet the 18+ age requirement)
• Email address (used for account communications and login)
• Mobile phone number (used for account verification and security alerts)
• Residential address (used for identity verification and regulatory compliance)
• Preferred currency (BDT or USDT)
• Username and encrypted password

1.2 Identity Verification (KYC) Data

In accordance with our Know Your Customer (KYC) obligations and our commitment to preventing underage gambling and financial crime, 699 bet may request the following documents at account registration or at the time of your first withdrawal request:

• Bangladesh National Identity Card (NID) — front and back scan or photograph
• Passport biographical data page (if NID is unavailable)
• Recent utility bill or bank statement confirming your residential address (issued within 3 months)
• Proof of payment method ownership (e.g., screenshot of your bKash or Nagad account confirming the registered mobile number matches your 699 bet account)
• Selfie photograph holding your NID, where required for enhanced verification

1.3 Financial Transaction Data

Each time you make a deposit or withdrawal on the 699 bet platform, we record transaction metadata including the payment method used (bKash, Nagad, Rocket, Upay, bank transfer, or USDT wallet), transaction amount in BDT or USDT, transaction timestamp (Bangladesh Standard Time, UTC+6), transaction reference number, and transaction status. We do not store full bank account numbers, bKash PINs, or USDT private keys.

1.4 Gaming Activity Data

We maintain detailed records of your gaming and betting activity, including bet placement history, game session durations, wagering amounts, bonus usage, win and loss records, and responsible gaming tool usage (e.g., deposit limit changes, time-out activations). This data is used to deliver the platform service, detect problem gambling patterns, and comply with our audit obligations.

1.5 Technical and Device Data

When you access the 699 bet platform, our servers automatically collect certain technical information, including your IP address, device type and model, operating system and version, browser type and version, screen resolution, referring URL (the page you visited before arriving at 699-bet.app), and session timestamps. This data is used for security monitoring, fraud prevention, and platform performance optimisation.

699 bet uses the personal data we collect for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent or updating this Privacy Policy with appropriate notice.

699 bet processes your personal data on one or more of the following legal grounds, depending on the purpose of the processing activity:

• Contract Performance: Processing is necessary to perform the contract between you and 699 bet — specifically, to operate your account, process your bets, execute your deposit and withdrawal requests, and deliver customer support. Without this processing, we cannot provide the 699 bet service to you.
• Legal Obligation: Certain processing activities are required by applicable law, including age verification (18+ compliance), anti-money laundering (AML) controls, Know Your Customer (KYC) procedures, and the maintenance of financial transaction records for audit purposes. We cannot waive these obligations regardless of your preferences.
• Legitimate Interest: Some processing is carried out based on our legitimate business interests — for example, fraud detection, platform security monitoring, responsible gaming intervention, and improving the performance and reliability of the 699 bet platform. Where we rely on legitimate interest, we have conducted a balancing test to confirm that our interests do not override your fundamental privacy rights.
• Consent: Where processing is not required by contract or law and is not covered by legitimate interest — most notably, the sending of marketing and promotional communications — we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

If you have questions about the specific legal basis applied to any particular processing activity carried out by 699 bet, please contact our data protection team at [email protected] and we will provide a detailed written response within 30 calendar days.

699 bet does not sell, rent, or commercially disclose your personal data to third parties for their own marketing purposes under any circumstances. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.

4.1 Payment Processing Partners

To process your deposits and withdrawals, 699 bet shares necessary transaction data with our authorised payment partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and USDT network processors. These partners receive only the transaction data required to execute and verify your payment. All payment partners are bound by contractual data protection obligations consistent with this Privacy Policy.

4.2 Identity Verification Providers

Where 699 bet uses third-party KYC and identity verification technology to assist with age and identity checks, your submitted identity documents and associated data are shared with those verification providers solely for the purpose of completing the verification process. Verification providers are contractually prohibited from using your data for any other purpose.

4.3 Game Content Providers

To deliver live casino games, slots, and sports betting markets from providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe, limited technical session data (such as a pseudonymous session token and your account currency) may be passed to the relevant provider's game server to initialise your game session. These providers do not receive your full name, NID number, mobile number, or financial data.

4.4 Legal and Regulatory Disclosure

699 bet may disclose your personal data to law enforcement agencies, financial intelligence units, courts, or other regulatory authorities if we are legally required to do so by applicable law, court order, or regulatory direction. We will notify you of any such disclosure where we are legally permitted to do so.

699 bet uses cookies and similar tracking technologies (including local storage and session storage) on the 699-bet.app platform. These technologies allow us to recognise your browser or device across sessions, remember your preferences, maintain your login session, and analyse how users interact with our platform to improve the overall experience.

The following categories of cookies are used on the 699 bet platform:

• Strictly Necessary Cookies: These cookies are essential for the platform to function correctly. They maintain your login session, remember your language and currency preferences, and enable core security features such as CSRF (cross-site request forgery) protection. You cannot opt out of strictly necessary cookies without losing access to the platform.
• Performance and Analytics Cookies: These cookies collect anonymised information about how visitors use the 699 bet platform — for example, which pages are most frequently visited, how users navigate between sections, and whether users encounter errors. This data is used exclusively to improve platform performance and user experience. No personally identifiable information is included in analytics data.
• Functional Cookies: These cookies remember your platform preferences — such as your preferred game category, table stake level, and notification settings — so that you do not need to reconfigure them on each visit. Functional cookies improve personalisation without tracking your activity outside the 699 bet platform.
• Session Cookies: Temporary cookies that are deleted when you close your browser. Used to maintain your active game session and betting slip state within a single browsing session.

699 bet does not use advertising cookies, retargeting pixels, or any third-party ad network tracking technology on our platform. We do not track your browsing activity on other websites for the purpose of serving you targeted advertisements.

699 bet retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply to the main categories of personal data held by 699 bet:

Upon the expiry of the applicable retention period, personal data is securely deleted or permanently anonymised. Backup copies are purged within 30 days of the primary deletion. If you request account closure before the natural expiry of any retention period, your data will be marked inactive and restricted from operational use — however, it will be retained for the legally required minimum period before being deleted.

699 bet implements a comprehensive, multi-layered security framework to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security measures include both technical controls and organisational procedures, as described below.

Technical Security Controls

• Transport Layer Security: All data transmitted between your browser or mobile device and 699 bet servers is encrypted using TLS 1.3. Connections using older, less secure protocols are automatically rejected.
• Data Encryption at Rest: Sensitive personal data — including identity documents, financial records, and passwords — is encrypted at rest using AES-256 encryption. Passwords are stored using a one-way salted hashing algorithm and are never stored in plaintext.
• Access Controls: Access to systems holding personal data is restricted on a strict need-to-know basis. All staff access is authenticated using multi-factor authentication (MFA), and access logs are retained and reviewed regularly.
• Intrusion Detection: Our infrastructure is monitored continuously by automated intrusion detection systems. Any anomalous access pattern triggers an immediate alert to our security team for investigation.
• Regular Security Audits: The 699 bet platform undergoes periodic security assessments, including vulnerability scanning and penetration testing conducted by independent security professionals.

Organisational Security Measures

• All employees and contractors with access to personal data receive mandatory data protection training as part of their onboarding and on an annual basis thereafter.
• Data protection responsibilities are assigned to a designated point of contact within the 699 bet organisation.
• Third-party service providers with access to personal data are required to sign data processing agreements confirming that they implement security standards consistent with those described in this policy.

As a user of the 699 bet platform, you hold the following rights in relation to your personal data. You may exercise any of these rights at any time by contacting our data protection team at [email protected]. We will acknowledge your request within 5 business days and provide a full response within 30 calendar days. In complex cases, we may extend this period by a further 30 days, with prior written notice to you.

• Right of Access: You have the right to request a copy of all personal data that 699 bet holds about you. We will provide this in a commonly used, machine-readable format (such as PDF or CSV) at no charge for the first request in any 12-month period.
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account information directly via your account settings page at any time.
• Right to Erasure: Subject to our legal retention obligations, you may request the permanent deletion of your personal data. Please note that data required to be retained under AML, KYC, or financial regulation cannot be erased before the applicable statutory period has elapsed.
• Right to Restrict Processing: In certain circumstances — for example, while a dispute about data accuracy is being resolved — you may request that we temporarily restrict the processing of your data to storage only.
• Right to Data Portability: You have the right to receive the personal data you have provided to 699 bet in a structured, commonly used, machine-readable format, and to request that we transmit it directly to another service provider where technically feasible.
• Right to Object: You may object at any time to the processing of your personal data on the basis of legitimate interest, including profiling for responsible gaming monitoring purposes. We will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

699 bet is committed to handling all privacy rights requests fairly, promptly, and in accordance with applicable data protection principles. We will never penalise you for exercising your privacy rights, and your ability to use the 699 bet platform will not be adversely affected by submitting a rights request — unless the request itself necessitates account closure (e.g., an erasure request that cannot be fulfilled while your account remains active).